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Getting Help The Ferndown Way

The pastoral and safeguarding teams are here to support all students – please just get in contact through emailing the year team or giving us a call: Pastoral Contacts.

There are times where students and their parents and carers would like to access support from home and be able to read around support.

Students are all given a wellbeing card which signposts them to many areas of support.

Some websites that we recommend:

National Domestic Abuse Helpline

Free of charge

24 hours a day on 0808 2000 247

and through

Young Minds

Young Minds

A leading organisation that supports young minds to be supported and empowered whatever the challenges. 

The Samaritans

The Samaritans

Offer a safe place for you to talk any time you like, in your own way – about whatever is getting to you.



The Campaign Against Living Miserably is the leading movement against male suicide.

The Mix

The Mix

The UK’s leading support service for young people. Will help with any challenge – from mental ill health to break-ups, drugs.

The Self-Harm Network

The Self-Harm Network

National Self-Harm Network 

The Beat


Support for people with an eating disorder. 



Click on the link if you would like to make contact with an impartial person to speak to if you, or someone you know of, may be feeling depressed, anxious or suffering from any sort of mental illness. “We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.”


Child Exploitation and Online Protection Centre (CEOP)


“CEOP works with child protection partners across the UK and overseas to identify the main threats to children and coordinates activity against these threats to bring offenders to account. CEOP protects children from harm online and offline, both directly and in partnership with local and international agencies.” Click on the link if you or somebody you know of has been, or may be, the victim of on-line harassment, bullying or exploitation.

Internet Watch Foundation

Internet Watch Foundation (IWF)

Click on the link if you have discovered any offensive websites or obscene content on the internet. The Internet Watch Foundation has the power to shut these sites down. To minimise the availability of potentially criminal internet content specifically:

  • Child sexual abuse content* hosted anywhere in the world.
  • Criminally obscene adult content hosted in the UK.
  • Non-photographic child sexual abuse images hosted in the UK
Think U Know

Think U Know

Think U Know is an important website that is aimed at children and their parents/carers to educate all concerned about the potential dangers and risks that currently exist on the internet. It is an important aspect of modern life that parents and carers are aware of exactly what their children have posted online, what security risks there are and also what sites their children are visiting. Please click on the link below and spend some time watching the video clips and resources therein.



Childline offers help and advice to children who are worried, concerned or at risk in any way. If you would like to contact an impartial person to discuss any issues that you may be finding difficult, please click on the link below or ring the number shown.

Talk to Frank

Talk to FRANK

FRANK helps you find out everything you might want to know about drugs (and some stuff you don’t). For friendly, confidential advice, Talk to FRANK. Click on the link below if you have any queries, or are concerned about anyone, in relation to drug, alcohol and substance abuse.

Lifecake Guide to Internet Safety

The Lifecake Guide To Internet Safety & Privacy For Kids (And Parents)

Please also remember to look at our safeguarding page for support too.


All children should feel safe on line. We teach students to use the internet and other technologies safely, to be critical of the things they see online and keep their data and security safe. Students are taught to know what to do if they feel uncomfortable with anything they see or hear either online or through other technologies, such as mobile phones.

These websites are excellent for providing advice and guidance for parents and students.

Click the button above to visit CEOP – where you can access information and advice, or male a report directly to CEOP about online abuse. Look at the 14+ section for further advice and answers to questions you may have.

For supporting child exploitation and online protection: CEOP

UK Safer Internet Centre: Call: 0344 381 4772  Email:

If you have any questions or queries about e-safety then contact Mrs Jo Taylor ( who is the e-safety officer for the school.

Useful Information

App Facts

A helpful guide on all current apps can be viewed here.

Parents and Carers

It is really important that parents and carers work with us to ensure children stay safe in their use of technology. When we talk about e-safety, we are not just talking about the internet. We are talking about the use of computers, games consoles, mobile phones, televisions, tablets devices among many others.


‘Sexting’ is an increasingly common activity among children and young people, where they share inappropriate or explicit images online or through mobile phones. It can also refer to written messages. As a parent, it is important to understand the risks so that you can talk to your child about how to stay safe and what to do if they ever feel scared or uncomfortable. The websites below provide a comprehensive list of links and information about online safety so parents, and their children, can decide what is right for their family when using the Internet and associated technologies.


Internet Safety

‘Share aware’ . The NSPCC, in collaboration with O2, has produced a range of resources for schools and for parents about sharing information and images on the Internet. 

NSPCC Share Aware


‘You are not alone’: a guide for parents on coping with their child’s self-harm – produced by the Department of Psychiatry at the University of Oxford. 




Prevent is a police policy to talk to vulnerable students who may be at risk of being radicalised. For more information about this or the signs that show potential concern go to:


FGM is an illegal practice that schools have mandatory duty to report. If you suspect that someone is being taken away for this procedure please do report it to us. 


LGBT+ Support

We have an active Rainbow Alliance in school that meets on the first Monday of every month in B17. For parents, or students who would like to know more about how to access support go to:

Space Youth Project

E Safety